Royal Mail scams as well as fraudsters purporting to be from other courier services have been around for several years. However, the shift in consumer behaviour during the pandemic has meant that many more Britons are falling for scams as more people are awaiting deliveries. Royal Mail has shared top tips on how customers can stay safe online.

Royal Mail’s website explained: “Never send sensitive, personal information, security details or credit card numbers by email or text.

“Never click on a link in an email if you are unsure about it, especially if it asks for personal financial information like your bank details.

“Top tip – hover over a link before you click on it check if the website URL looks familiar or trustworthy.

“Make sure you have a spam filter on your email account.”

If customers receive a suspicious email, text message or call that claims to be from Royal Mail, the company asks it to be reported to


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