When Châteauguay resident Laura Cochard saw an ad on Facebook for a Montreal festival boasting life-sized dinosaur robots, fossil displays and amusement rides, she snagged tickets to attend with her two-year-old, dinosaur-obsessed son, Alex.
“We have dinosaurs all around the house, he goes to bed with dinosaurs — I said ‘he’s going to absolutely love this event,'” said the mother of two, who spent $50 on early bird tickets.
But mere seconds after Cochard made the purchase on the festival’s website, red flags started popping up.
“I simply bought the tickets and I never got the confirmation email that you usually get immediately after,” she said. “That seemed a little bit odd for me.”
Cochard sent an email to the festival, and after six days of radio silence, she…