Informational pamphlets are seen at the Iowa Department of Transportation Driver’s License Station in Cedar Rapids on Tuesday, March 10, 2020. (Rebecca F. Miller/The Gazette)
Among the steps Iowa state government took to help slow the spread of the novel coronavirus last year was allowing Iowans more time to renew their driver’s licenses.
After Gov. Kim Reynolds issued her COVID-19 emergency proclamations, the state Department of Transportation did not allow walk-in traffic at its service centers. It offered customers the opportunity to request a six-month extension of an expiring license, which provide more time to schedule an appointment.
While making the renewal process safer for driver’s license holders and Iowa DOT staff, it also opened a window for scammers trying to steal identities.