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It has been a while, but Evergy is warning customers of scams involving people trying to represent the company as they take your money.
Spokesman Andrew Baker says there were a lot of reports just Monday of people claiming to represent Evergy and demanding immediate payment to avoid service disconnections. Baker says those people are not employed by Evergy, which will never demand payment the same day it disconnects service.
Other customers received suspicious calls where the caller claims to be a customer service employee before trying to get credit card or other personal information. The scammer then tells the customer a recent check has bounced or there is a past due bill and the remedy is to use a pre-paid card. Baker says Evergy will never ask customers to buy and then submit a pre-paid debit card to pay for services.
If you have questions about whether a call from Evergy is legitimate, call the Evergy customer service number at…
