Duke Energy warns of scam phone calls, gives tips to avoid falling victim

GREENVILLE, S.C. (WSPA)–Several 7News viewers contacted us about recent scam phone calls claiming to be Duke Energy. The caller claims they are from the energy company and that a payment needs to be made by prepaid card. Duke Energy confirms, this is a scam.

Tricia Gentry is just one person who contacted 7News after receiving a call.

“A number it came up and said it was from Simpsonville,” Gentry said. “Number one, I knew my bill had been paid and number two my phone number was not connected to our Duke power account.”

Another viewer says the scammer asked for payment via Bitcoin. Although Duke Energy offers many payment options, but the request for Bitcoin is a major red flag.

“Credit cards, checks, by phone, electronic debit, but bitcoin is not one of them,” Duke Spokesperson Ryan Mosier said.

He says these scams often change.

“The criminals get more sophisticated by the day and find new techniques and tactics…