HONOLULU (KHON2) — The popularity of subscription services soared over the course of the COVID-19 pandemic due to their convenience and flexibility, but the Hawaii Better Business Bureau warns that users should check for a few things before committing to a recurring charge.
BBB marketplace manager Rosann Freitas said the first thing to look for is a legitimate terms of conditions.
“So we always get that with anything that we purchase, is the terms, and most of us probably don’t read them. However, that really dictate what happens, when they charge, how they charge, how long this is going to go on,” Freitas said.
The BBB says folks who are looking to a subscription should read the fine print of the service’s auto-renewal policy before committing to a monthly fee. Freitas said even free trials can be tied to recurring payments, so be careful.
“So the key on any of these are really finding that trustworthy company that…