Since the first of the year, Better Business Bureau serving Eastern North Carolina (BBB) has seen a 59.5 percent increase in local complaints compared to the same time last year. Complaints are up around the country as well, with the national complaints increasing over 50 percent.

“Throughout the pandemic we have seen an increase in activity on bbb.org and data shows that our monthly site inquiries and visits are up over the same time in 2020,” said Mallory Wojciechowski, president and CEO of BBB serving Eastern NC. “We know that consumers are turning to BBB now more than ever, which provides their fellow consumers additional information when researching a business.”

The recent increase in consumer complaints has come across all types of industries, but a few of the top business types include collections agencies,…

Read more…